Privacy Policy

Privacy Policy

Welcome to our EliteAura store. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect
When you visit our store, we may collect the following information:

• Your name

• Phone number

• Email address

• Shipping and billing address

• Payment information (processed securely through payment providers)

• Device information such as IP address, browser type, and cookies

This information is collected when you place an order, contact us, or subscribe to our updates.

2. How We Use Your Information
We use the collected information to:

• Process and deliver your orders

• Provide customer support

• Contact you regarding your order

• Improve our website and services

• Send updates, promotions, or offers (only if you agree)

3. Sharing Your Information
We do not sell or rent your personal information. Your information may only be shared with trusted third parties such as:

• Shipping companies to deliver your orders

• Payment gateways to process payments

• Service providers that help operate our store

These parties only receive the information necessary to perform their services.

4. Shipping Policy
Our standard shipping time is 3 to 5 working days across Pakistan.

5. Return & Refund Policy
Customers may request a return or exchange within 7 days of receiving the product.
Items must be unused and in original packaging to qualify for a return.

6. Data Security
We take reasonable precautions to protect your personal information and ensure it is not misused, accessed, or disclosed.

7. Cookies
Our website may use cookies to improve user experience, analyze website traffic, and remember customer preferences.

8. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes to our practices or for legal reasons.

9. Contact Information
If you have any questions about this Privacy Policy or your personal information, you can contact us:

Phone: 0344 6467267
Email: sameerahmadcom3@gmail.com

By using our website, you agree to the terms of this Privacy Policy.